Order Processing & Shipping Times

Orders placed before 3:30 PM PACIFIC will be processed and shipped on the same business day. Orders placed after this time may be shipped on the following business day. We utilize FedEx, USPS, and UPS for shipping services. Orders are shipped via FedEx within the 48 contiguous U.S. states, Canada, Alaska, Hawaii, and Puerto Rico. Please note that FedEx does not deliver to P.O. Box or APO/FPO addresses.

For overnight shipping, orders placed on Fridays before 3:30 PM EST will be shipped the same day, with delivery on Monday unless the “Saturday Overnight Delivery” option is selected. Only shipping options that specify a transit time (e.g., Overnight, 2-Day) are guaranteed. Other methods, such as Ground or Priority, are estimated and not guaranteed by the carrier or us.

Free Shipping

Enjoy free shipping on eligible items with orders over $99.

Flat Rate Overnight Shipping

For orders over $200,  we offer Flat Rate Standard Overnight Shipping for just $22.99 Orders exceeding 3 lbs or with different dimensions will be subject to standard shipping rates.

Shipping to Puerto Rico, Alaska & Hawaii

Orders shipping to Puerto Rico, Alaska, and Hawaii are not eligible for free shipping.

Tracking Information

After your order ships, you will receive a tracking number from the carrier via email, SMS, or at the website used for your purchase.

Missing or Incorrect Items

If you receive an order that is missing an item or contains an incorrect item, please contact us within 72 hours of delivery. We will work quickly to resolve the issue and ensure you receive the correct items. Unfortunately, we are unable to process claims for missing or incorrect items reported after this 48-hour period.

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Payment Policy

Accepted Payment Methods

All orders must be paid in full before processing. We accept payments via:

• Credit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Affirm
• Cash payments (in-store purchases only)

We reserve the right to decline or cancel any order at our discretion. Possible reasons for cancellation include, but are not limited to:

• Product unavailability

• Pricing or product description errors

• Incomplete or inaccurate order details

• Suspicion of fraudulent or unauthorized transactions

If your order is canceled, we will notify you as soon as possible with an explanation.

Backorders

If an item in your order is temporarily out of stock, we will process and ship the available items immediately. The backordered items will be shipped as soon as they become available, at no additional shipping cost to you. You will be notified of any delays, and we will keep you updated on the status of your backordered items.

Sales Tax

Customers purchasing from Nevada are subject to state sales tax unless they provide valid tax-exempt documentation by email or in store.